Guide To Credit Union Cybersecurity Compliance

February 21, 2025

Cyber threats are evolving, and credit unions are high-value targets for attackers. The National Credit Union Administration includes cybersecurity assessments in its periodic examinations. All federally insured credit unions must comply with information security and data privacy regulations. With the increasing risks of data breaches, staying compliant isn’t optional—it’s essential. This guide provides a detailed review of credit union cybersecurity compliance requirements, controls, and resources to ensure your institution meets security standards and protects member data.

What Does Credit Union Cybersecurity Compliance Involve?

What do credit unions need to know about cyber security compliance?

The NCUA requires credit unions to create a robust program for data security that encompasses technical safeguards, physical controls, and administrative policies. A properly designed information security management system must:

  • Keep sensitive files, member information, and financial data safe, secure, and confidential
  • Prevent unauthorized access to records and improper use of member data
  • Safeguard against break-ins, internal and external theft, data breaches, and embezzlement
  • Prevent the alteration or destruction of financial records and transaction information
  • Track intrusions, unauthorized access, and data breaches to identify threat actors, analyze failures, and implement corrective measures
  • Outline procedures for reporting data breaches and mitigating harm to members

NCUA regulations don’t mandate a specific set of cybersecurity controls. Instead, credit unions have the freedom to develop a framework appropriate for the size and complexity of their organizational data systems and member needs.

Which Institutions Oversee Credit Union Regulatory Compliance?

For regulatory compliance, credit unions must adhere to guidance from the NCUA, the Federal Financial Institutions Examination Council, and the Treasury Department’s Financial Crimes Enforcement Network.

NCUA Rules and Regulations

Knowing the NCUA rules is essential for credit union cyber security compliance.

The NCUA is the primary body that oversees cybersecurity compliance in credit unions. The full list of NCUA requirements for data security is found in Title 12 of the U.S. Code, Chapter VII, Subchapter A, Part 748: Security Program, Suspicious Transactions, Catastrophic Acts, Cyber Incidents, and Bank Secrecy Act Compliance.

This extensive set of regulations covers all aspects of cybersecurity best practices for financial organizations. It’s divided into four families with more than 30 different controls: governance, information security management, security operations, and program assessments.

FFIEC Cybersecurity Assessment Tool

The FFIEC is responsible for developing the standards used by many financial agencies, including the NCUA and the Federal Deposit Insurance Corporation. Its site provides handbooks and guides, including a helpful (and free) Cybersecurity Assessment Tool. The CAT covers five domains:

  1. Risk management and oversight: Governance, risk, compliance, and training
  2. Threat intelligence: Threat awareness and monitoring
  3. Cybersecurity controls: Preventive measures, detection tools, and corrective actions
  4. External management: Network security and third-party vendors
  5. Cyber incident management: Detection, response, mitigation, and reporting

Unfortunately, the CAT is only relevant until the FFIEC sunsets it on August 31, 2025. Organizations can still use its five domains as a guideline for their overall cybersecurity posture, but they also need updated controls that are relevant to current threats, such as zero-trust practices and supply chain security.

FinCEN Reporting Requirements for Cyber Incidents

Credit unions must report data breaches to the NCUA within 72 hours. The next step is to submit a Suspicious Activity Report to FinCEN.

How Can Credit Unions Comply With NCUA Cybersecurity Regulations?

An effective framework for credit union cybersecurity compliance should cover all potential attack surfaces, from external hard drives to customer relationship management software.

Governance and Responsibility

For cybersecurity to be successful, financial organizations have to fully commit to it. The governance pillar means approaching all processes and operations with data security practices in mind. Credit unions must have dedicated roles with clear responsibilities for creating and enacting infosec policies.

Organizational rules should outline precisely what employees can and can’t do with protected data, along with strict penalties for serious violations. Governance also includes developing training programs — a vital defense against phishing attacks — and making sure IT departments have the necessary resources.

Risk Assessments

Credit unions can only protect against vulnerabilities that they’re aware of. That’s why one of the first steps in developing an ISMS is a comprehensive risk assessment. There are many types of cybersecurity risks, threats, and vulnerabilities:

  • Human error, such as network configuration mistakes
  • Harmful employee behavior, including theft
  • Negligence, like leaving sensitive devices unattended
  • Unpatched software exploits
  • Phishing emails and ransomware attacks
  • State-sponsored hacking campaigns

An in-depth risk analysis helps financial institutions develop specific strategies to prevent, avoid, shift, or mitigate severe risks.

Employee Security

Today’s enterprises must be willing to ask tough questions. The risks of insider threats and careless security mistakes are too high to ignore. Between 80% and 90% of data breaches happen because of personnel, not technology.

Here’s what credit unions can do:

  • Perform strict background checks for all employees in contact with sensitive data (or that will be following a promotion)
  • Segment data so employees can only access information that is relevant to their responsibilities
  • Limit data access for low-level employees

Cybersecurity compliance must take priority, no matter the workplace environment.

Physical and Electronic Access Controls

Two factor authentication is a good policy for credit union cyber security.

Preventing unauthorized access to data is one of the primary functions of cybersecurity compliance for credit unions. Financial institutions generally need a combination of physical security (e.g., keycards, alarms, surveillance cameras, and locking offices) and digital security measures, such as multifactor authentication and automatic logouts.

Monitoring Solutions

Network and system monitoring is another key element of the NCUA data security framework. Logging and monitoring tools help credit unions detect suspicious or malicious activity as soon as possible, potentially avoiding intrusions completely. Access control monitoring is especially vital, letting IT teams see what individual employees are trying to do inside the system.

Internal Audits, Periodic Evaluations, and Testing

No cybersecurity framework does things perfectly all the time. The purpose of regular audits, penetration tests, and compliance tracking is to see where the organization needs to improve. Proper corrective actions can help credit unions stay one step ahead of cybercriminals.

Where Can Organizations Find Up-to-Date Resources for Credit Union Cybersecurity Compliance?

The NCUA regulations that credit unions have to follow are heavily inspired by leading cybersecurity experts, such as the National Institute of Standards and Technology and the Cybersecurity and Infrastructure Security Agency. The NIST CSF 2.0 framework and CISA Cross-Sector Cybersecurity Performance Goals can help with credit union regulatory compliance. CISA’s Ransomware Risk Assessment tool is especially helpful for ransomware prevention and mitigation. At Compyl, we have extensive experience with credit union cybersecurity compliance and are happy to provide guidance and assistance. See how our automation platform can simplify regulatory compliance for NIST CSF 2.0 and many other trustworthy frameworks.

By clicking “Accept”, you agree to the use of cookies on your device in accordance with our Privacy and Cookie policies